This Privacy Policy describes the policies of Detox Drinks UK, 107 Duke Street, Birkenhead, CH41 8BN. United Kingdom of Great Britain and Northern Ireland (the), email: info@detoxdrinksuk.com, phone: 0151 652 8274 on the collection, use and disclosure of your information that we collect when you use our website ( detoxdrinksuk.com). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Visitor and Customer Details

We do not keep visitor or customer information.

We take your privacy very seriously indeed. The information you provide when you shop with us or contact us is treated in the strictest confidence. It is only used to process your order and fulfill our contractual obligations to you or to deal with your enquiry. Once your products have been dispatched, we delete your details from our secure system and this information can never be retrieved by us or anybody else.

For the minimal time we do store your data, it is stored on a UK server. You have certain rights while your data is stored with us.

• We have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
• Your principal rights under data protection law are:
  (a) the right to access;
  (b) the right to rectification;
  (c) the right to erasure;
  (d) the right to restrict processing;
  (e) the right to object to processing;
  (f) the right to data portability;
  (g) the right to complain to a supervisory authority; and
  (h) the right to withdraw consent
• You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
• You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
• In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you are no longer an active customer; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
• In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
• You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
• You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
• You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
• To the extent that the legal basis for our processing of your personal data is:
  (a) consent; or
  (b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
  and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
• If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the UK, an EU member state of your habitual residence, your place of work or the place of the alleged infringement.
• To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
• You may exercise any of your rights in relation to your personal data by written notice to us or by email, in addition to the other methods specified in this Section.

We offer payment methods including but not limted to Stripe, Apple Pay, Google Pay. You should read and consent to their privacy policies and terms before ordering from us

Delivery and Billing

All orders are shipped discreetly: the packaging contains no reference to the product, company or site.

Credit/debit cards will be billed as Marleys

Once your order has been dispatched, you will be e-mailed a tracking number so that you can check your item’s progress until delivery.

For more information about how to order, delivery times, and delivery rates please visit the Delivery page.

GDPR

• Due to the GDPR (General Date Protection Regulation) changes being introduced as of May 25th 2018, we’d like to clarify what we do with your data: we do NOT share your data with anyone; we only use it to process your orders, send important information about your orders and account, and to make sure we’re providing you with great customer service. We only keep the minimum amount of data that we require for this and store it securely.

Cookies we collect

The table below lists the cookies we collect and what information they store.

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Third Party Links

Links on our site that belong to third parties may be found. These websites have their Privacy Policy, which you agree to when you link to the site. You should read this third party policy. We do not accept claims of liability or responsibility in any way for these policies or links, as we have no way to control the third party sites.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer, Frank Parkinson at Detox Drinks UK, 107 Duke Street, Birkenhead CH41 8BN, United Kingdom, email: info@detoxdrinksuk.com